Terms of service.

Disclaimer

General Information

The products, services, and information provided by Love My Crystalz (https://www.lovemycrystalz.com/) are intended for personal, spiritual, and educational use only. Our crystals, jewelry, and spiritual services are not intended to diagnose, treat, cure, or prevent any medical condition or disease. Any statements made on this website or by our team regarding the properties or benefits of crystals and spiritual practices are based on personal experience, testimonials, and traditional beliefs, and have not been evaluated by any governmental or scientific authority.

Not Medical or Professional Advice

The content on this website, including product descriptions, blog posts, and testimonials, is not a substitute for professional medical, psychological, or legal advice. Please consult with a qualified healthcare provider or specialist for any medical or mental health concerns.

Results May Vary

Experiences with our products and services may vary from person to person. While we strive to provide high-quality, energetically authentic crystals and transformative spiritual experiences, we cannot guarantee specific outcomes or results.

Product Authenticity

All Palonette crystals and jewelry are hand-selected, measured, and authenticated by our team. However, as these are natural and spiritual products, variations in appearance, size, and energetic properties are to be expected.

Sales Policy

All sales are final. We do not offer refunds or returns. However, at our sole discretion, we may allow an in-person exchange for another product of equal or lesser value. Any such exchanges must be arranged and approved by Love My Crystalz staff in person.

Limitation of Liability

By purchasing from Love My Crystalz or participating in any of our events or services, you agree to release Love My Crystalz, its owners, staff, and affiliates from any and all liability for any direct, indirect, incidental, or consequential damages that may result from the use or misuse of our products or services.

Contact Us

If you have any questions about our disclaimer or policies, please contact us at:

Privacy Policy

Effective Date: [Insert Date]

At Love My Crystalz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://www.lovemycrystalz.com/) or interact with us.

Information We Collect

  • Personal Information: Name, email address, shipping/billing address, phone number, payment information, and any details you provide during checkout or account creation.

  • Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.

  • Communication: Emails, messages, and feedback you send to us.

How We Use Your Information

  • To process and fulfill your orders

  • To communicate order updates, promotions, and newsletters (you can opt out anytime)

  • To respond to your inquiries and provide customer support

  • To improve our website, products, and services

How We Protect Your Information

We implement industry-standard security measures to protect your data. Your payment information is processed securely via trusted third-party payment processors (e.g., Stripe, PayPal, Squarespace Payments).

Sharing Your Information

We do not sell or rent your personal information. We may share information only as needed with:

  • Payment processors and shipping carriers to fulfill your order

  • Service providers who help us operate our business (e.g., email marketing platforms)

  • Legal authorities, if required by law

Cookies & Analytics

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to disable cookies, but some features may not work as intended.

Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at lovemycrystalz@gmail.com.

Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

Questions?
Contact us at lovemycrystalz@gmail.com or (928) 224-9410.

Shipping Policy

Processing Time:
Orders are typically processed within 3 business days. During high-volume periods, processing may take up to 2 weeks. You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery:
Shipping rates are calculated at checkout based on your location and order size. We ship within the United States via USPS or other reputable carriers. Delivery times vary by destination but typically range from 3-7 business days after dispatch.

International Shipping:
Currently, we do not offer international shipping. Stay tuned for updates as we expand our shipping options.

Order Tracking:
Once your order ships, you’ll receive a tracking number via email. If you have any questions about your shipment, contact us at lovemycrystalz@gmail.com.

Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We’ll work with you and the carrier to resolve the issue.

Return & Exchange Policy

All Sales Are Final:
Due to the unique nature of our products, all sales are final and non-refundable.

In-Person Exchanges (Optional):
At our sole discretion, we may allow an in-person exchange for another product of equal or lesser value. Any such exchanges must be arranged and approved by Love My Crystalz staff in person.

Terms of Service

By using our website and purchasing our products, you agree to abide by our policies and terms. Love My Crystalz reserves the right to update these terms at any time.

Payment Policy

We accept secure payments via major credit cards, PayPal, and other payment methods offered during checkout. Orders will not be shipped until payment is received and processed.

Contact Us

For any questions or concerns about our policies, reach out to: